Privacy Policy

Esha Labs

In the course of using this website or any of the websites under the ‘Esha Labs’ domain or availing the products and services via the online application forms and questionnaires, online consents, and such other details required from time to time on any of Esha Labs’ (and/or its affiliates) web platforms or mobile applications, Esha Labs and/or its affiliates may become privy to some of Your personal information, including which may or may not be of a confidential nature. Esha Labs is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.

For the purpose of this Privacy Policy, wherever the context so mentions “Covered Persons,” “Client,” “You,” or “Your,” it shall mean any natural or legal person who has visited this website/platform and/or has agreed to or has inquired to use Esha Labs’ services and/or initiated the process of using Esha Labs’ software solutions (also defined as “Covered Persons”).

Esha Labs allows any person to use/visit/browse the website without registering on the website. The term “We,” “Us,” “Our,” and “Team Esha Labs” shall mean Esha Labs LLP. This website is owned, operated, and maintained by Esha Labs LLP, a Limited Liability Partnership registered under the Limited Liability Partnership Act, 2008 having LLPIN: AAO-8362, and having its Registered Office at Sri Bhargav, Near Old Market, Karkala Taluk, Mundkur, Udupi Karnataka 576121. Access to Your Esha Labs account and the usage of Your account is subject to Your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications forms and undertakings, signed by you during account signups, and any terms/consents/policies included on Esha Labs’ website/domain, i.e., [, ], including its “Terms and Conditions,” “Policies & Procedures,” and “Disclosure.”

Scope of this Policy
Any natural or legal person who has visited the Esha Labs website/platform and/or the mobile application, and/or who may or may not have further agreed to initiate the process of using Esha Labs’ software solutions shall come under the purview of the scope of this Privacy Policy. Esha Labs shall at all times follow all such rules prescribed under the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and the Personal Data Protection Bill, 2019, which is designed to protect the Personal Information of Users of the Platform and/or any of its regulated entities/intermediaries that Esha Labs is associated with.

Collection and use of your personal information
Esha Labs may or may not collect your Personal Information to provide services on its web-based platform or mobile application. While using Esha Labs’ software solutions, you may be asked for certain Sensitive Personal Data or Information (as defined under the Information Technology Act, 2000) to complete your registration and usage of our services.

Esha Labs, may or may not, request for sensitive information from You during registration and usage of our services, which would include but not be limited to, (i) setting up login credentials; (ii) information such as name, contact number, gender, date of birth, residence and employment addresses, (iii) uploading proof of identity such as Photograph, PAN, passport, drivers license, Aadhaar (voluntarily) etc. All such information would be for the purpose of: identity verification, personalizing services offered to you, keeping you updated about our products and services, information pertaining to our services you’ve subscribed to, and for any legal and regulatory/audit purposes.

We collect Personal Information from you only when you voluntarily use the services provided by Esha Labs, and/or inquire to begin an association with Esha Labs and/or complete the process of using Esha Labs’ software solutions.

With regard to security, we respect all information provided to us and take all reasonable steps towards protecting the same. We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.

Collection and use of your non-personal information
Esha Labs may from time to time collect non-personal information while You are using the website or mobile application. This information may include IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third-party link/URL from where You arrive on our website/mobile application, which pages/URLs do You click on the Esha Labs website / mobile application, and the amount of time spent on each.

Esha Labs uses this information for analytical purposes to improve our services and enhance user experience.

Usage of Cookies
Esha Labs may from time to time use cookies. Cookies are small data files that a website stores on Your computer. We may use cookies to store non-personal and profiling information to improve Your browsing experience on our website and to personalize content where possible.

Disclosure and transfer of collected information
Esha Labs does not share any of your information with third parties except: (i) with respect to providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by Government Agencies.

Under no circumstances will we sell or rent your personal information to anyone, for any reason, at any time. Esha Labs has taken best and reasonable steps to ensure prevention of any unauthorized disclosure of your sensitive personal information.

Subject to Change
This Privacy Policy is subject to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of Esha Labs. It is the responsibility of the User to periodically review the Privacy Policy to determine whether there have been any revisions or updates.

If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by Esha Labs immediately and write to us at [email protected] .